Terms of Service

You must be at least 13 years old to use Haaja. By using the App, you confirm that you meet this age requirement and that you are using Haaja for a legitimate business or commercial purpose.

Haaja is a business management tool that helps you record sales, manage inventory, track expenses, manage customer information, generate receipts and invoices, and view reports about your own business. Haaja is offered in two tiers:

• Free: unlimited sales, expense, and customer records; up to 10 products; basic profit calculation; watermarked receipts and invoices.
• Pro: a paid subscription unlocking unlimited products, unbranded invoices and receipts, the full Reports suite, the Ask Haaja AI assistant, and additional features as described in the App.

The Ask Haaja AI assistant can answer questions about your business data and propose actions — such as adding a product, recording an expense, or creating an order — which are executed only upon your explicit confirmation.

We may add, change, or remove features at our discretion, and will provide reasonable notice of material changes that reduce the functionality you are paying for.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use of your account. We are not liable for any loss arising from your failure to safeguard your credentials.

• Billing cycle: Pro is billed on a monthly or annual subscription basis, as selected at checkout. Annual subscriptions are offered at a discounted rate relative to paying monthly.
• Automatic renewal: your subscription renews automatically at the end of each billing period unless you cancel before the renewal date.
• Price changes: we may change subscription pricing with at least 30 days' notice. Continued use of Pro after a price change takes effect constitutes acceptance of the new price.
• Cancellation: you may cancel your subscription at any time through the App; cancellation takes effect at the end of the current billing period, and you will retain Pro access until then.
• Refunds: except where required by applicable law, fees already paid are non-refundable, including for partial billing periods.
• Downgrade to Free: if you cancel Pro or a payment fails, your account reverts to the Free tier. If you then exceed Free tier limits (for example, more than 10 products), you may lose the ability to add new records until you either remove excess data or resubscribe; existing data is not deleted solely for this reason.

You agree not to:

• Use Haaja for any unlawful purpose, including the sale of illegal or counterfeit goods.
• Enter another person's personal data into Haaja without a lawful basis for doing so (see our Privacy Policy).
• Attempt to gain unauthorized access to Haaja's systems, other users' accounts, or data.
• Reverse-engineer, decompile, or attempt to extract the source code of the App, except where permitted by law.
• Use the App to send unsolicited, abusive, or fraudulent messages to your customers or others.
• Misuse the Ask Haaja AI assistant to attempt to extract other users' data, generate unlawful content, or circumvent App restrictions.

We may suspend or terminate accounts that violate this section, in accordance with Section 10.

You retain ownership of the business data you enter into Haaja (sales records, product information, customer information, and similar content, collectively "Your Data"). You grant Haaja a limited licence to host, process, and display Your Data solely to provide and improve the App. You are solely responsible for the accuracy of Your Data and for ensuring you have the right to enter any third-party personal data (such as your customers' details) into the App, consistent with our Privacy Policy.

You may export your data at any time (see Settings), and may request deletion of your account and associated data as described in our Privacy Policy.

Haaja allows you to share receipts, invoices, and other content to third-party platforms such as WhatsApp and Instagram using your device's native sharing functions. Your use of those platforms is governed by their own terms of service, and we are not responsible for their availability, content, or practices.

The Haaja name, logo, App design, and underlying software are the property of Haaja and are protected by applicable intellectual property laws. Except for the limited right to use the App as intended, these Terms do not grant you any rights to Haaja's trademarks, branding, or software.

We may suspend or terminate your access to the App if you breach these Terms, if required by law, or if we reasonably believe your use poses a risk to Haaja, other users, or third parties.

You may stop using the App and delete your account at any time through Settings → Delete account. Your live business data is deleted immediately. A secure archive of your financial records is retained for 7 years as required by the Nigeria Revenue Service (NRS), after which it is permanently purged.

Provisions that by their nature should survive termination (including Sections 6, 7, 9, 11, 12, and 14) will survive.

The App is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or completely secure, or that profit and other figures calculated by the App will be free from error, including where you have not entered complete or accurate cost information.

To the maximum extent permitted by applicable law, Haaja and its officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising from your use of or inability to use the App.

Our total aggregate liability for any claim arising from these Terms or your use of the App will not exceed the amount you paid to Haaja in the 12 months preceding the event giving rise to the claim, or NGN 10,000 if you are a Free tier user. Nothing in these Terms excludes liability that cannot be excluded under applicable Nigerian law.

You agree to indemnify and hold Haaja harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of applicable law, or your infringement of any third party's rights, including rights relating to personal data you enter into the App.

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the App will first be addressed through good-faith negotiation; if unresolved within 30 days, the dispute will be subject to the exclusive jurisdiction of the courts of Nigeria.

We may revise these Terms from time to time. If we make material changes, we will notify you through the App or by email before the changes take effect. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.

• Severability: if any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.
• Entire agreement: these Terms, together with our Privacy Policy, constitute the entire agreement between you and Haaja regarding the App.
• No waiver: our failure to enforce any right or provision will not be considered a waiver of that right.
• Assignment: you may not assign these Terms without our consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.

If you have questions about these Terms, please contact us at: hello@haaja.app